CALENDAR

Concessions Shift Lead - Job Posting

Department: Operations
Reports To: Concessions Manager
Position Type: Part Time Non Exempt
 
The Eli and Edythe Broad Stage at the Santa Monica College Performing Arts Center, currently in its 6th season, is a state of the art, 499-seat theatre with an adjoining black box theater.  The Broad Stage is home to a stunning spectrum of artists, from world-renowned Mikhail Baryshnikov and Angela Gheorghiu to award-winning Esperanza Spalding and Denis O’Hare. Building a new generation of audience and artists, The Broad Stage strives to promote artistic excellence, creativity, collaboration and the free exchange of ideas in an open, caring community of learners.
 
This position is responsible for assisting the Concessions Manager in the set up and breakdown of concessions as well as special events, and with providing a point person for performances and events when the Concessions Manager is unavailable. This person must be punctual, friendly, and reliable, be able to work with a team, be able to properly lead the concessions team in place of the Concessions Manager for select events and performances, and have exceptional attention to detail.
 
RESPONSIBILITIES WHEN CONCESSIONS MANAGER IS PRESENT INCLUDE, BUT ARE NOT LIMITED TO:
·         Set up and closing down of all concession equipment and work areas
·         Use of POS for all food and beverage purchases
·         Maintain compliance with Broad Stage policies and procedures
·         Occasional assistance with admin work and work outside of regular performances and events
 
RESPONSIBILITIES WHEN CONCESSIONS MANAGER IS NOT PRESENT INCLUDE, BUT ARE NOT LIMITED TO:
·         Arrive on time to lead in preparation for performances and events
·         Set up and closing down of all concession equipment and work areas
·         Use of POS for all food and beverage purchases
·         Maintain compliance with Broad Stage policies and procedures
·         Accommodate guest complaints, suggestions, and feedback
·         Create any applicable cash deposits at the end of each shift
·         Maintain supervision over Concessions part-time staff members’ breaks, meal times, and any applicable over-time hours
·         Properly assign and split any applicable tips between all Concessions part-time staff on shift
·         Maintain Compliance with ABC licensing and alcohol serving policies.
·         Maintain supervision over all Concessions supplies and equipment throughout scheduled shift to ensure that Concessions is adequately stocked for designated performances and events
·         Create orders with vendors for select food and beverage items when needed
·         Update inventory as needed at the end of each shift
 
REQUIRED SKILLS AND QUALIFICATIONS INCLUDE:
·         Must be over 21 years of age
·         A knowledge of and experience with customer service and the ability to respectfully engage with patrons of all ages
·         Experience with Food Service and serving Alcohol a plus
·         Establishing and maintaining effective working relationships with fellow employees and the general public
·         Ability to function in a fast-paced, team-oriented environment
·         Ability to lead and give instructions to part-time Concessions Staff
·         Cash Handling experience
 
 
PHYSICAL REQUIREMENTS:
·         Ability to lift up to 50 lbs
·         Ability to be on ones feet for an extended period of time